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Valentine’s 2026 Spend & Win: Terms & Conditions
Last updated: [19 Jan 2026]
These Terms & Conditions govern participation in the Valentine’s 2026 Collaboration Campaign organised by Kenny Hills Hospitality Group. By participating, you agree to be bound by the Terms & Conditions listed below.
1) Campaign Overview
a) Campaign period: 12 Jan 2026 to 4 Feb 2026
b) Winner announcement date: 9 Feb 2026
c) Participating platform: Kenny Hills Bakers online store: https://www.kennyhillsbakers.com/
d) Participating outlet for redemptions: All Kenny Hills Bakers Outlets & Kenny Hills Coffee Roasters Outlets
e) Hotel partner: Sunway Group
2) Eligibility
2.1 The Campaign is open to individuals aged [18] and above with a valid Malaysian phone number and email address.
2.2 The Organiser reserves the right to verify eligibility and disqualify any participant who does not meet the requirements.
3) How to Participate (Lucky Draw Entry)
3.1 During the Campaign Period, customers who spend RM199 and above in a single transaction on the Kenny Hills Bakers online store will receive one (1) entry into the lucky draw.
3.2 The minimum spend is calculated [after discounts (if any)] and [excludes] delivery fees, service charges, taxes, tips, gift cards, and/or vouchers.
3.3 Entries are based on paid, successful orders only. Orders that are cancelled, returned, refunded, or unpaid will not qualify.
3.4 Split transactions or combining multiple orders to reach the minimum spend is not allowed.
3.5 The Organiser’s system records will be final in determining eligible Entries.
4) Prizes
4.1 Grand Prize (3 Winners)
Each winner will receive:
a) One (1) 2D1N staycation at Sunway Resort Hotel; and
b) Two (2) complimentary Valentine’s Exclusive Beverages per table redemption at selected participating outlets on 14 Feb 2026, subject to Section 6.
c) Total grand prize winners: 3.
4.2 Consolation Prize (7 Winners)
Each consolation winner will receive:
a) Two (2) complimentary Valentine’s Exclusive Beverages per table redemption at selected participating outlets on 14 Feb 2026, subject to Section 6.
b) Total consolation winners: 7.
4.3 Prizes are non-transferable, non-refundable, and not exchangeable for cash or any other items.
4.4 The Organiser reserves the right to substitute any prize with an item of similar value if necessary.
5) Winner Selection & Announcement
5.1 Winners will be selected via random draw from all eligible Entries.
5.2 Winners will be announced on Kenny Hills Bakers official Instagram: kennyhillsbakers on 9 Feb 2026.
5.3 Winners are required to respond to the verification and prize fulfilment email sent from kennyhillsmarketing@gmail.com within one (1) working day. All responses must be received by 10 Feb 2026. If a winner fails to respond within the stated time, the Organiser reserves the right to forfeit the prize and select an alternative winner.
5.4 If a winner is contacted, winner must respond within [24 hours] from the time of contact. If a winner fails to respond within the stated time, the Organiser reserves the right to forfeit the prize and select an alternative winner.
6) Redemption Terms — Beverage Redemption (Winners)
6.1 Beverage redemption is valid only at Selected Participating Outlets on 14 Feb 2026 during operating hours.
6.2 Redemption is dine-in only and requires a minimum spend of RM60 per table in a single receipt.
6.3 Minimum spend is calculated before taxes and service charge.
6.4 Redemption is limited to two (2) drinks per table and one redemption per table per day with a minimum spend of RM60.
6.5 Winners must present redemption email+ proof of identity at the point of redemption.
6.6 Beverage redemption is subject to availability. Once fully redeemed or stocks run out, no replacement will be provided.
6.7 Redemption cannot be combined with other promotions/discounts/vouchers unless stated otherwise by the Organiser.
7) Redemption Terms — Hotel Stay Prize (Grand Prize Winners)
7.1 The Hotel Stay Prize is subject to the hotel partner’s booking policies, availability, and terms.
7.2 The Hotel Stay Prize includes Private Pool Villa for 2D1N for two (2) person(s), unless stated otherwise.
7.3 The redemption period for the Hotel Stay Prize is from 9 Feb 2026 to 4 Aug 2026, blackout dates may apply and subject to avaiability.
7.4 Booking must be made at least 1 week in advance and is subject to availability and confirmation by the hotel partner.
7.5 Any incidental charges, deposits, additional guests, transport, meals, taxes, tourism fees, surcharges, or other expenses not expressly included are the winner’s responsibility.
7.6 The Hotel Stay Prize cannot be rescheduled or extended beyond the validity period. No-shows may result in forfeiture.
7.7 The Organiser is not responsible for the hotel partner’s service delivery, changes, or unavailability due to circumstances beyond control.
8) Disqualification & Fraud
9.1 The Organiser reserves the right to disqualify any participant or winner who:
a) Provides false information,
b) Attempts to manipulate entries or redemption,
c) Engages in abusive, suspicious, or fraudulent behaviour, or
d) Violates these T&Cs.
9.2 Disqualified participants forfeit any entitlement to prizes.
10) Changes, Cancellation & Force Majeure
10.1 The Organiser reserves the right to amend, postpone, suspend, or cancel the Campaign and/or these Terms and Conditions at any time without prior notice, where necessary.
10.2 The Organiser is not liable for any failure or delay due to events beyond reasonable control (including system outages, venue closure, government restrictions, or other force majeure events).
11) Limitation of Liability
11.1 To the fullest extent permitted by law, the Organiser shall not be liable for any loss, damage, injury, or claim arising from participation in the Campaign or the use of any prize, including hotel services provided by third parties.
11.2 Any disputes regarding hotel stay reservations, service quality, or availability must be resolved directly with the hotel partner.
12) Personal Data
12.1 By participating, you consent to the Organiser collecting and using your personal data for Campaign administration, verification, and prize fulfilment.
12.2 Winners’ details may be shared with the hotel partner solely for booking and prize fulfilment purposes.
12.3 The Organiser will handle personal data in accordance with applicable laws and the Organiser’s privacy policy: https://www.kennyhillsbakers.com/policies/privacy-policy.
13) Organiser’s Decision
13.1 The Organiser’s decision in relation to the Campaign, selection of winners, verification, eligibility, and redemption is final, and no correspondence will be entertained.
14) Contact
For enquiries related to the Campaign, please contact: Kenny Hills Bakers
Email: kennyhillsmarketing@gmail.com
Phone/WhatsApp: +60 12-232 0695